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General terms & conditions
Although we make every effort to sufficiently stock items listed on our site, occasionally items may be out-of-stock or backordered. You will be alerted via email in either instance. Any changes will be reflected in your order total as well as your shipping confirmation.
Certain brands and items may allow for special ordering if they are still in stock. Please feel free to reach out in inquiry and we will be happy to find out if it's possible for a special order to be placed. Send us an email at [email protected] or call us at 231-894-0944. Special orders must be paid for in advance and cannot be canceled or returned and are not eligible for refund. This is due to the extra cost incurred with our vendors for placing special orders. Thank you for your understanding.
DISCOUNT AND COUPON CODE EXCLUSIONS
Periodically we offer discounts and coupon codes to our customers. In most cases your coupon code is valid for all items contained in an order, however there are some exceptions. The following types of items are excluded from discounts:
- Gift Cards
- Sale items
- Also, coupon codes cannot be combined with any other discount
If an order comes through with a discount code applied to an item listed above, the discount will be removed and your order total will be adjusted.
CHANGING OR CANCELING AN ORDER
We ask that you review your order carefully prior to submission, as it cannot be modified once it has been placed. Once an order has been submitted it cannot be canceled or modified.
Refused shipments will be assessed a 25% restocking fee and all shipping charges. Please note we are not responsible or liable for the return, tracking down of, receipt or condition of refused shipments.
If a personal check is accepted as payment in-store and the check bounces, a $25 fee will be charged as well as the original amount of purchase. Payment and fee must be made as soon as possible to avoid legalities.